Privacy policy.

Effective Date: September 17, 2024

X1 Pipeline ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website and platform services.

By accessing or using the X1 Pipeline website and platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We collect both personal and non-personal information from users of our website and platform. The types of information we collect include:

1.1 Personal Information

  • Registration Information: When you create an account, we may collect your name, email address, phone number, company name, and other relevant details.

  • Payment Information: If you subscribe to paid services, we collect payment details (e.g., credit card information) through a secure third-party payment processor.

  • Communication: When you contact us or respond to our communications, we collect information about your correspondence.

1.2 Non-Personal Information

  • Device Information: We collect data about the devices you use to access our platform, such as your IP address, browser type, operating system, and device identifiers.

  • Usage Information: We collect information about how you use our platform, including page views, clicks, and navigation patterns.

2. How We Use Your Information

We use the information we collect to provide, improve, and maintain our services. Specifically, we may use your information for the following purposes:

  • Account Creation and Management: To create, verify, and manage your account.

  • Service Delivery: To provide the features and functionality of our platform, including processing transactions, managing user interactions, and facilitating communication between startups and investors.

  • Improvement of Services: To analyze usage patterns, improve our services, and develop new features.

  • Communication: To send you service-related communications, marketing emails (with your consent), and respond to your inquiries.

  • Security and Fraud Prevention: To protect the security of our platform, detect and prevent fraud, and comply with legal obligations.

  • Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.

3. How We Share Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering services (e.g., payment processors, analytics providers, and hosting services). These providers are bound by confidentiality agreements and may only use your data for the services they provide to us.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction.

  • Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or protect the safety of our users or others.

  • With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once your information is no longer needed for these purposes, we will securely delete or anonymize it.

5. Your Privacy Rights

Depending on your location, you may have certain privacy rights under local laws, including:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used format.

  • Opt-Out of Marketing: You may opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

  • Do Not Track: Our website does not respond to "Do Not Track" signals from web browsers.

To exercise any of these rights, please contact us at [insert contact information]. We may request verification of your identity before fulfilling your request.

6. Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. Cookies are small files that are stored on your device and allow us to recognize you and improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our platform.

We use the following types of cookies:

  • Essential Cookies: Necessary for the operation of the website and platform.

  • Performance Cookies: Help us understand how users interact with our platform.

  • Targeting Cookies: Used to display relevant advertisements and track your interactions with ads.

8. International Data Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our platform, you consent to the transfer of your information to the United States.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the revised policy on our website and updating the effective date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

X1 Pipeline

info@x1pipeline.com